Many District 7 residents have lost their homes or suffered flood damage as a result of Harvey. If you are a victim of the recent flooding in Harris County, resources are available to you. As always, should you need assistance with regard to FEMA benefits, please contact my D.C. office at (202) 225-2571. If your home has flooded, please be sure to also report it to the Harris County office of emergency management here.
Please take a moment to review this comprehensive recovery resource guide my office has created here.
If you DO have flood insurance: visit disasterassistance.gov to register with FEMA and also file a claim with your insurance agent or, if you have a plan with NFIP Direct, call 1-800-638-6620.
Assistance with Filing an Insurance Claim:
- You may be eligible for a FEMA award for immediate needs even if you have flood insurance.
Texas State Representative Jim Murphy's office has established a mobile insurance claim station where residents can file insurance claims, ask questions, and get general assistance. The station is at the Memorial City Mall, in the Sears parking lot off Barryknoll. They will be there from Tuesday, September 5, through Monday, September 11. They will be on site from noon to 6:00 P.M.
The following have already provided a mobile station and are on site (others have been invited and may also decide to participate). If you have an insurance policy with any of these companies (whether flood insurance, auto insurance or renter's insurance) you are able to file your claim face to face with a company representative:
- Texas Department of Insurance is available to assist consumers in filing claims and answering questions
- Liberty Mutual/Safeco
If you DO NOT have flood insurance: visit disasterassistance.gov and register with FEMA.
- You may be eligible for a FEMA award of up to a MAXIMUM of $33,000 to cover any of the following: Rental Assistance, Lodging Expense Reimbursement, Home Repair Assistance (To help repair an owner-occupied primary residence, utilities, and residential structure) and Home Replacement Assistance.
- You will likely also qualify for a low interest loan of up to $200,000 from the Small Business Administration. Your application at disasterassistance.gov will provide information on these loans.
- You may also be eligible for Transitional Sheltering Assistance which may provide temporary shelter at a qualifying hotel.
- You may also be eligible for a one time payment of $500 under the Critical Needs Assistance program for critical needs such as fuel, baby formula and clothing.
Please read this announcement from the U.S. Postal Service regarding mail pick up locations.
If you are experiencing a life threatening emergency please dial 911.
- U.S. Coast Guard: Due to the high call volume they are receiving, the Coast Guard has opened multiple telephone lines. Please stay on the line until you reach an operator: 281-464-4851, 281-464-4852, 281-464-4853, 281-464-4854, 281-464-4855
- Harris County Evacuation Assistance Registration: 2-1-1 (County wide) 3-1-1 (in Houston)
- Harris County Office of Emergency Management: 713-881-3100
- Texas Emergency Assistance Hotline: 1-877-541-7905
- Social Security Administration: 1-800-772-1213
- Federal Emergency Management Agency (FEMA): 1-800-621-3362 TTY 1-800-462-7585
- American Red Cross: 1-866-GET-INFO Or 1-866-438-4636
- Local American Red Cross: 713-526-8300
FEDERAL EMERGENCY MANAGEMENT AGENCY (FEMA) and SMALL BUSINESS ADMINISTRATION (SBA) ASSISTANCE
Recovery specialists from FEMA, the Small Business Administration, the State and other agencies will be at disaster recovery centers to offer in-person support to individuals and businesses that have been impacted by Hurricane Harvey.
Katy Mills Mall (Fort Bend County)
5000 Katy Mills Circle
Katy TX 77494
Hours: Daily, 7 a.m.-7 p.m.
Bayland Community Center (Harris County)
6400 Bissonnet Street
Houston, Texas 77074
Hours: Daily, 7 a.m. - 7 p.m.
The Church Without Walls (Harris County)
57 Queenston Boulevard
Houston, Texas 77084
Hours: Daily, 7 a.m. - 7 p.m.
Baytown Community Center (Harris County)
2407 Market Street
Baytown TX 77520
Hours: Daily, 7 a.m.-7 p.m
Greenspoint Mall (Harris County)
263 Greenspoint Mall
Houston TX 77060
Hours: Daily, 7 a.m.-7 p.m.
Opening September 19, 2017: St. John Vianney Catholic Church (Harris County)
625 Nottingham Oaks Trail
Houston, Texas 77079
Hours: Daily, 7 a.m.-7 p.m.
Although I cannot override the decisions made by a federal agency, I can often intervene on a person's behalf to answer questions, find solutions, or just cut through the red tape. However, regardless of which agency you need help with, I need a completed privacy authorization form to comply with the provisions of the Privacy Act. My D.C. office can be reached at (202) 225-2571 to answer any questions you have.
The FEMA Individual Assistance Program may provide financial assistance to you to help you recover from damage sustained by hurricane Harvey. Click here for more information on the program and eligibility. Visit https://www.disasterassistance.gov/ to apply.
The Small Business Administration (SBA) provides low-interest disaster loans to homeowners and renters. SBA disaster loans can be used to repair or replace real estate and personal property. Visit https://disasterloan.sba.gov/ela/ for more information and to apply.
The Small Business Administration (SBA) provides low-interest disaster loans to businesses of all sizes as well as private non-profit organizations. SBA disaster loans can be used to repair or replace the following items damaged or destroyed in a declared disaster: real estate, personal property, machinery and equipment, and inventory and business assets. Visit https://disasterloan.sba.gov/ela/ for more information and to apply.
Survivors with questions regarding their applications or the appeals process still have several ways to obtain information:
If you have problems navigating the FEMA application process, or you need assistance with any other federal agency, please contact my D.C. office at (202) 225-2571.
Harris County Flood Control District Administers the FEMA Voluntary Home Buyout Program in Harris County. For information on the program, eligibility, and to apply, click here.
For shelter, food, clothing, and other emergency assistance, call the Houston American Red Cross at (713) 526-8300 or visit their website.
FEMA’s National Flood Insurance Program has a call center to answer Texas policyholders’ flood insurance questions. Specialists can help with servicing claims, providing general information and offering technical assistance to aid in recovery. To speak with a flood insurance specialist, call 800-621-3362 between 8 a.m. and 6 p.m. Monday through Friday.
The Texas Department of Insurance is also available to answer questions at 1-800-252-3439 or by visting their website.
FINDING FAMILY MEMBERS:
Several organizations have websites that provide you with information on how to reconnect with family members. To register as safe and well, please visit the American Red Cross database here.
Texas Department of Transportation - http://conditions.drivetexas.org/current/
Houston TRANSTAR - https://traffic.houstontranstar.org/
To view outages in your area, please click here.
Natural Gas - (713) 659-2111
Electricity - (713) 207-2222
Harris County - For comprehensive information within Harris County visit www.readyharris.org. To report home flooding, the Harris County office of emergency management has set up a website.
City of Houston –Houston residents should visit the City of Houston recovery website, or dial 3-1-1 for assistance.
Harris County Flood Control District – For the latest information on the state of Harris County’s watersheds, visit the website or to report house flooding call 713-684-4000.
Harris County Recovery Network –For questions about general disaster recovery resources available to Harris County residents, please call the Community Services Department team at (713) 696-1998, or visit their website.
Houston Airports - Houston's George Bush Intercontinental Airport and William P. Hobby Airport remain closed until further notice. For updates on the status of the airports, please check www.fly2houston.com for alerts. United and Southwest have put out advisories detailing options for customers to reschedule their itineraries for travel.
FEMA VOLUNTEER OPPORTUNITIES:
- To volunteer with high water vehicles or boats:
Call 713-881-3100 and ask for a Fire Marshal
Contact RAM at email@example.com or 865-579-1530.
- Anyone wanting to be paid for their services:
http://www.fema.gov/about-industry-liaison-program or Google “FEMA Industry”
- For contractors looking for work, they should be directed to the State of Texas purchasing and contracting office:
512-463-3034, option 1.
- Independent drivers/haulers:
Coyote Broker, https://www.coyote.com/