NEW UPDATES:

Red Cross Offering up to $2,000 to Harvey Victims

The American Red Cross is offering Hurricane Harvey victims up to $2,000 in financial assistance.

The money is available to households whose homes were destroyed or whose homes sustained major damage during Harvey.

There are two ways to access the financial assistance:

1. For those households that registered and qualified with FEMA, an email or text message will be sent and households must respond in order to receive a check. The Red Cross expects making contact with most households by June 30.

2. For those households that did not register or qualify with FEMA, they must apply for Red Cross financial assistance through a local disaster case management agency.

Eligible households include those whose:

  • Primary, pre-disaster residence is located in one of the 41 federal and 19 state declared counties (proof that the applicant is the legal owner or lessee of the residence is required)
  • Primary, pre-disaster residence was destroyed or sustained major damage in Hurricane Harvey (verification of damage is required)
  • Head of household is working with a disaster case manager to address Hurricane Harvey-related recovery needs

To be connected with a disaster case manager, affected households are asked to call 2-1-1 or visit www.211texas.org .

Click here for more information about the program.

Harvey survivors can partner with disaster case managers for recovery support

Recovering from a natural disaster can be trying for many reasons, but difficulty navigating the available resources and support shouldn’t be one of them. That’s why disaster case managers (DCMs) are available to simplify your recovery process. They provide a single contact person who can guide you through the process, advocate on your behalf and help secure resources to address your unmet needs. 

You can connect with a case manager by calling 211. FEMA’s disaster case management program will be available through Aug. 24, 2019. You do not need to be registered with FEMA to work with a case manager. 

For additional information on Hurricane Harvey and Texas recovery, visit the Hurricane Harvey disaster web page at www.fema.gov/disaster/4332, Facebook at www.facebook.com/FEMAharvey, the FEMA Region 6 Twitter account at www.twitter.com/FEMARegion6 or the Texas Division of Emergency Management website at https://www.dps.texas.gov/dem/.


Transitional Shelter Assistance deadline extended to June 30

Eligible Hurricane Harvey survivors receiving Transitional Shelter Assistance (TSA) may receive an extension to stay in hotels until June 30, with check-out on July 1, as they continue working toward a permanent housing solution. This is the seventh and final extension of the temporary sheltering program. 

Key dates:

  • June 30 – End of approved extension period
  • July 1 – Final check-out of the TSA program

Prior to May 31, disaster survivors participating in TSA will receive a phone call message advising them if they have continued eligibility for this extension in a participating hotel. Notification calls will be made to all applicants.

Survivors in hotels who are unsure of their continued TSA eligibility can

  • Call the FEMA Helpline at 800-621-3362 (voice, 711 or VRS) or 800-462-7585 (TTY).
  • Log into their account on disasterassistance.gov/.
  • Visit a Disaster Recovery Center (DRC); for DRC locations and hours go to fema.gov/DRC.
  • Ask the hotel to look in the lodging web portal to see whether they have eligibility beyond the current check-out date of June 1.

Recovery partners at all levels are working together to ensure remaining hotel participants are getting the support they need in the form of information, available financial resources and guidance as they transition out of the temporary sheltering program.

Survivors can find an extensive list of local, state and federal resources at: https://www.fema.gov/news-release/2018/02/20/fact-sheet-46-tsa-resources-survivors-moving

PREPARING FOR HURRICANE SEASON

Hurricanes are massive storm systems that form over ocean water and often move toward land. Threats from hurricanes include high winds, heavy rainfall, storm surge, coastal and inland flooding, rip currents, and tornadoes. The heavy winds of hurricanes can cause damage or destroy homes, buildings, and roads, as well as cause power, water, and gas outages. These effects can injure or kill people, disrupt transportation, and pollute drinking water. Hurricanes cause deaths and injuries primarily from drowning, wind, and wind-borne debris. The impact from hurricanes can extend from the coast to several hundred miles inland.

Get your Hurricane Preparedness Guide here.

Harris County Recovery Network –
For questions about general disaster recovery resources available to Harris County residents, please call the Community Services Department team at (713) 696-1998, or visit their website.

Texans have experienced some of the worst flooding in our country’s history. We’ve seen roads, homes, and neighborhoods destroyed, and we mourn the tragic loss of life in our communities. When a natural disaster like this occurs, my office works with federal, state and local government officials and tries to restore normalcy as fast as possible. My office can assist with federal agencies, answering questions, directing to resources and on-site assistance, and helping to navigate the FEMA process. As recovery continues, please know I am committed to working with our congressional delegation and the Trump Administration to ensure that the Federal government provides all available resources to support our state in this time of need.

Although I cannot override the decisions made by a federal agency, I can often intervene on a person's behalf to answer questions, find solutions, or just cut through the red tape. However, regardless of which agency you need help with, I need a completed  privacy authorization form to comply with the provisions of the Privacy Act. My Houston office can be reached at (713) 682-8828 to answer any questions you have.

Read about my top priorities for recovery and rebuilding here:


The DALHR Program


The Direct Assistance for Limited Home Repaid (DALHR) program may be available for Houstonians recovering from Hurricane Harvey. It provides repairs to homes with moderate damages so Houstonians who lack available resources can live in their homes again. While the repairs are managed by the City of Houston, eligibility is determined by FEMA. 
Please contact FEMA at (800) 621-3362 to determine your eligibility or contact the City of Houston at (832) 394-6100 for program information.


Learn more here or by clicking on the image below. 


FEMA Disaster Assistance Registration

To learn if you are eligible for disaster relief, receive assistance, and find helpful community resources visit:  https://www.disasterassistance.gov/

Alternatively, you may receive assistance by calling: 1-800-621-FEMA (3362)

For the latest information on Hurricane Harvey, you can visit https://www.fema.gov/hurricane-harvey

Disaster Unemployment Assistance

The Texas Workforce Commission (TWC) is accepting applications for Disaster Unemployment Assistance (DUA) in Harris County as a result of severe weather due to Hurricane Harvey. Applications can be taken online through Unemployment Benefit Services or by calling a TWC Tele-Center Monday through Friday between 8 a.m. and 5 p.m. at 800-939-6631

Insurance Claims

FEMA’s National Flood Insurance Program has a call center to answer Texas policyholders’ flood insurance questions

To speak with a flood insurance specialist, call 800-621-3362 between 8 a.m. and 6 p.m. Monday through Friday.

The Texas Department of Insurance is also available to answer questions at 1-800-252-3439. You may find more information at the Texas Department of Insurance’s website: http://www.tdi.texas.gov/

Property Damage

If your property was damaged by the storm, email photos and a description of the damage to texasrebuilds@glo.texas.gov

Business Owners

If you are a business owner whose business has been affected by the storm, visit the Small Business Administration website for more information and to apply: https://disasterloan.sba.gov/ela/


ADDITIONAL RESOURCES

3 Ways to File a Claim with FEMA

1. Online www.disasterassistance.gov 

2. Telephone 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY) 

3. In Person at Disaster Recovery Center. Find nearest one at go.usa.gov/xXczA 

FEMA will reimburse hotel stays for displaced individuals and families. To be eligible, register at http://bit.ly/1SQAUQJ Keep all receipts. Process hotel payments by calling 1-800-621-3362. For more information, visit http://www.femaevachotels.com/ 

 

FEMA Not Responding?

If you’ve already filed with FEMA and received a registration number, but a FEMA inspector has not contacted you yet, please complete a privacy release form here and return the form to my district office ASAP. We will follow up with FEMA for you. For any questions, please contact my Houston office at (713) 682-8828.

FEMA Appeals Process

Harvey survivors must read their determination letters from FEMA carefully to understand the reasons for the decision, and have the right to appeal.

If they decide to appeal, survivors need to do so within 60 days from the date of their determination letter. Applicants can submit additional documentation supporting their appeal by mail or by dropping it off at a Disaster Recovery Center.

All appeals must be filed in writing to FEMA. You should explain why you think the decision is incorrect. When submitting the letter, you should include:

* Full name

* Date and place of birth

* Address of the damaged dwelling

* FEMA registration number

In addition, the letter must either be 1) notarized and include a copy of a state-issued ID card or 2) include the following statement, "I hereby declare under penalty of perjury that the foregoing is true and correct." The applicant must sign the letter. 

If someone other than the applicant or the co-applicant writes and submits the letter, there must be a signed statement from the applicant affirming that the person may act on the applicant's behalf. Please be sure to keep a copy of the appeal for your records.

Appeal letters must be postmarked or received by fax within 60 days of the date on the determination letter.

By mail:

FEMA - Individuals and Households Program National Processing Service Center

P.O.Box 10055

Hyattsville MD 20782-7055

By fax:

800-827-8112

Attention: FEMA - Individuals and Households Program

For more information on determination letters and appeals, go to go.usa.gov/xnRYy.


Partial Repair & Essential Power for Sheltering (PREPS) Program

Have you received a call regarding your eligibility to participate in the Partial Repair & Essential Power for Sheltering (PREPS) program? FEMA’s PREPS program, which is administered through the Texas General Land Office (GLO) is intended to help FEMA-determined individuals receive assistance with repairs and construction to homes damaged by Hurricane Harvey. Read PREPS in 5 STEPS to learn more.


Emergency Contacts

If you are experiencing a life-threatening emergency please dial 911.

· U.S. Coast Guard: Due to the high call volume they are receiving, the Coast Guard has opened multiple telephone lines. Please stay on the line until you reach an operator: 281-464-4851, 281-464-4852, 281-464-4853, 281-464-4854, 281-464-4855

· Harris County Evacuation Assistance Registration: 2-1-1 (County wide) 3-1-1 (in Houston)

· Harris County Office of Emergency Management: 713-881-3100

· Texas Emergency Assistance Hotline: 1-877-541-7905

· Social Security Administration: 1-800-772-1213

· Federal Emergency Management Agency (FEMA): 1-800-621-3362 TTY 1-800-462-7585

· American Red Cross: 1-866-GET-INFO Or 1-866-438-4636

· Local American Red Cross: 713-526-8300


Disaster Recovery Centers

Recovery specialists from FEMA, the Small Business Administration, the State and other agencies will be at disaster recovery centers to offer in-person support to individuals and businesses that have been impacted by Hurricane Harvey.

***PERMANENTLY CLOSING at 1p.m., SATURDAY, JUNE 2***

Greenspoint Mall

12300 North Freeway
Houston, TX 77060

Hours of Operation
Mondays - Fridays: 9 a.m. - 6 p.m.
Saturdays: 9 a.m. - 1 p.m.
Sundays: Closed


Individuals 

The FEMA Individual Assistance Program may provide financial assistance to you to help you recover from damage sustained by hurricane Harvey. Click here for more information on the program and eligibility. Visit https://www.disasterassistance.gov/ to apply.

The Small Business Administration (SBA) provides low-interest disaster loans to homeowners and renters. SBA disaster loans can be used to repair or replace real estate and personal property. Visit https://disasterloan.sba.gov/ela/ for more information and to apply. 

 

Texas Rebuilds

The Texas General Land Office (GLO) has launched the informational website "Texas Rebuilds", which is designed for both individuals and local government officials to access information about the disaster assistance housing options available through FEMA. GLO and FEMA have established a partnership to outline the programs and funding mechanisms for the immediate housing needs for the state's initial Hurricane Harvey recovery efforts. The website includes information about the disaster assistance housing options along with links to register with FEMA, how to contact the FEMA hotline and more.

Local government immediate disaster assistance housing options include:

Multi-Family Lease and Repair:

· Direct assistance to repair or improve existing multi-family housing such as apartments in order to provide more housing for survivors.

· Properties must be three or more units, with each unit providing complete living facilities for cooking, eating, and sanitation. Hotels, motels, and extended stay hotels are not eligible at this time.

Direct Leasing:

· Enables local governments to lease a property that typically would not be available to the public, such as corporate lodging.

· Local government enters into the lease agreement on behalf of individuals or households. Various types of housing properties may be eligible.

Manufactured Housing Options (Mobile Homes and Recreational Vehicles):

· Direct housing places manufactured housing units on private land or commercial pads.

· Local permitting may apply.

· Site must be suitable. Hauling and installation included.

· An inspection of the site to determine suitability will be scheduled.

Partial Repair and Essential Power for Sheltering (PREPS):

· PREPS provides minor repairs to homes in locations with limited housing options.

· For eligible properties that have incurred limited damage displacing individuals from their homes.

· PREPS provides basic, emergency home repairs - not to include finish work.

Direct Assistance for Limited Home Repair

· Program provides partial repairs to homes with significant damages.

· Program can include partial repairs to a damaged home where alternative housing is not available or is not cost-effective.

· FEMA will determine eligibility for permanent housing construction on a case-by-case basis.

· All other forms of housing assistance must be exhausted before the program can be considered.

To be considered for assistance, individuals affected by Hurricane Harvey must first register atwww.DisasterAssistance.gov.

Shelters:

For shelter, food, clothing, and other emergency assistance, call the Houston American Red Cross at (713) 526-8300 or visit their website.

Insurance Information:

FEMA’s National Flood Insurance Program has a call center to answer Texas policyholders’ flood insurance questions. Specialists can help with servicing claims, providing general information and offering technical assistance to aid in recovery. To speak with a flood insurance specialist, call800-621-3362between 8 a.m. and 6 p.m. Monday through Friday.

The Texas Department of Insurance is also available to answer questions at 1-800-252-3439 or by visiting their website.

Harris County Residential Debris and Inspections Information:

Harris County has teams that are working seven days a week to clear debris and assess damages.Fees for storm-related residential home inspections and permits have been waived by the Harris County Commissioners Court. Harris County has established a hotline to answer your questions regarding residential debris, damage assessments, and permitting and inspection questions. You can call them at 713-274-3880 or find additional information here.

Additional Resources

Harris County - For comprehensive information within Harris County visit www.readyharris.org. To report home flooding, the Harris County office of emergency management has set up a website.

City of Houston –Houston residents should visit the City of Houston recoverywebsite, or dial 3-1-1 for assistance.

Harris County Flood Control District– For the latest information on the state of Harris County’s watersheds, visit thewebsiteor to report house flooding call 713-684-4000.

Harris County Recovery Network –For questions about general disaster recovery resources available to Harris County residents, please call the Community Services Department team at (713) 696-1998, or visit theirwebsite.


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